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NT7 V 19 Start up problem

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    NT7 V 19 Start up problem

    I am a Ninjatrader/Zen/Mirus client and with all the problems couldnt even start up V18 as i had it in autoconnect, so i thought id delete v18 and install the new v19 and at least i could use it in sim data feed for a while until i decide what im going to do for a live feed.

    However when i downloaded v19 - same thing i cant even get it up on the screen - i thought it would have delected the zen connection- Anyone know how to remove the zen connection so i can run it in sim?

    #2
    Hello,

    Thanks for the post.

    Can you please open up the windows task manager under Ctrl+Alt+Delete. Then go to the Processes tab and End the process(es) for NinjaTrader.exe.
    After this please send us your configuration file.
    • You will find your configuration file in the following directory:
    • (My) Documents\NinjaTrader 7\config.xml

    Once located, please attach the config.xml file to the email you're sending us



    You can send your email to support at ninjatrader dot com


    Please refer to this post as well when you send in your email.
    Vince B.NinjaTrader Customer Service

    Comment


      #3
      thanks for the quick reply Vince, got v19 going on sim - all i need now is a nice Rithmic feed

      Comment

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