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Horizontal Lines on Chart

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    Horizontal Lines on Chart

    Hello,

    After about an hour of having NinjaTrader up, I get horizontal lines on my chart, about 15 ticks apart. The only way that I can get rid of them is restarting the computer. I've attached link to a screenshot of what I'm seeing.

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    Thanks,
    Adam

    #2
    Hi Adam,

    Thank you for contacting us to report this issue.

    Which indicators are applied to this chart?

    If a new chart is created does it exhibit the same behavior?
    KyleNinjaTrader Customer Service

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      #3
      Indicators applied to the chart:

      CCI
      EMA (200,50,17)
      Bar Timer

      Its seems that if I open a new chart, that the lines do not appear. I'm sure however that if I wait an hour or, they will show up.

      Comment


        #4
        It may be of help to let you know that I am running Parallels. If I open the something in BootCamp, the lines will not ever show up.

        Comment


          #5
          Hello,

          Please keep an eye on the newly created chart. If it begins to display the same behavior I would like you to move to a new workspace. A new workspace can be created by clicking File > Workspaces > New Workspace within the Control Center menu.
          KyleNinjaTrader Customer Service

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            #6
            I've had the new charts open for about an hour now with no issues. Do you suggest creating a new workspace regardless to see if everything works okay through trading time tomorrow?

            Comment


              #7
              Hi,

              I'd recommend simply replacing the chart which shows the issue with this new chart then saving the change using the File > Workspaces > Save Workspace command.
              KyleNinjaTrader Customer Service

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                #8
                Is there a way to import all the indicators or will I have to add each one back in one by one on the new chart?

                Comment


                  #9
                  Hello,

                  I'd recommend re-adding the indicators manually. Since there are only three indicators applied this should be a relatively simple process.
                  KyleNinjaTrader Customer Service

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                    #10
                    Thanks Kyle!

                    I will try that and come back tomorrow with feedback.

                    Thanks!!!

                    Comment


                      #11
                      Kyle,

                      It seems that your idea worked. No horizontal lines on the new workspace.

                      Thanks!
                      Adam

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