Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Can't connect to PFGBest

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Can't connect to PFGBest

    I applied a practise account at PFG and have done all step in the connection guide.

    then I connect to PFG but the status on NT is always "connecting - PFG"

    I checked the log on the PFG trade server interface

    shows this repeatedly

    "
    ......
    2011-12-28 18:58:56.16 - GetUserServerIP called by client.
    2011-12-28 18:58:56.16 - ^IP^D2FN7,XXXXXXX
    2011-12-28 18:59:04.16 - GetUserServerIP called by client.
    2011-12-28 18:59:04.16 - ^IP^D2FN7,XXXXXXX
    2011-12-28 18:59:12.16 - GetUserServerIP called by client.
    2011-12-28 18:59:12.16 - ^IP^D2FN7,XXXXXXX
    2011-12-28 18:59:20.16 - GetUserServerIP called by client.
    2011-12-28 18:59:20.16 - ^IP^D2FN7,XXXXXXX
    2011-12-28 18:59:28.17 - GetUserServerIP called by client.
    2011-12-28 18:59:28.17 - ^IP^D2FN7,XXXXXXX
    2011-12-28 18:59:36.17 - GetUserServerIP called by client.
    2011-12-28 18:59:36.17 - ^IP^D2FN7,XXXXXXX
    2011-12-28 18:59:44.17 - GetUserServerIP called by client.
    2011-12-28 18:59:44.17 - ^IP^D2FN7,XXXXXXX
    2011-12-28 18:59:52.18 - GetUserServerIP called by client.
    2011-12-28 18:59:52.18 - ^IP^D2FN7,XXXXXXX
    2011-12-28 19:00:00.18 - GetUserServerIP called by client.
    2011-12-28 19:00:00.18 - ^IP^D2FN7,XXXXXXX
    2011-12-28 19:00:08.18 - GetUserServerIP called by client.
    2011-12-28 19:00:08.19 - ^IP^D2FN7,XXXXXXX
    2011-12-28 19:00:16.19 - GetUserServerIP called by client.
    2011-12-28 19:00:16.19 - ^IP^D2FN7,XXXXXXX
    "

    what's the problem?

    thank you!


    #2
    Hello kendobrat,

    Can you please send me your log and trace files. Go to Control Center-->Help-->Mail to Support. Put 'Attn Jason, Can't connect to PFGBest' in the subject field and enable 'Log and trace files'.
    JasonNinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by algospoke, Today, 06:40 PM
    0 responses
    0 views
    0 likes
    Last Post algospoke  
    Started by maybeimnotrader, Today, 05:46 PM
    0 responses
    6 views
    0 likes
    Last Post maybeimnotrader  
    Started by quantismo, Today, 05:13 PM
    0 responses
    6 views
    0 likes
    Last Post quantismo  
    Started by AttiM, 02-14-2024, 05:20 PM
    8 responses
    167 views
    0 likes
    Last Post jeronymite  
    Started by cre8able, Today, 04:22 PM
    0 responses
    8 views
    0 likes
    Last Post cre8able  
    Working...
    X