Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Missing Zenfire Data

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Missing Zenfire Data

    When I open NT and connect, I appear to be missing about the last few hours of Zenfire tick and minute data. I've restarted my computer a couple times, but no luck. The following message shows up in my log.

    Unable to connect to NinjaTrader data server (64.202.118.179/31654); No such host is known

    Thanks
    Last edited by mrpowerballad; 07-12-2011, 08:15 PM.

    #2
    Hello mrpowerballad,

    Thank you for your post.

    I have tested Zen-Fire on my end with the same error message.

    It could be that the server has been taken down for maintenance.

    I am contacting our IT manager for more information about this downtime.
    CameronNinjaTrader Customer Service

    Comment


      #3
      Cameron,

      The problem seems to be partially resolved now with the exception of a gap in the data from about 9:20 to 10:20 EST.

      Thnx

      Comment


        #4
        mrpowerballad,

        Please reload all the historical data in your chart and let me know if the data is still missing.
        • Right click in your chart -> Reload All Historical Data.
        CameronNinjaTrader Customer Service

        Comment


          #5
          Cameron,

          I restarted NT and reloaded the data and I do still have a gap from about 9:20 to 10:20 PM EST.

          Also, when I first posted, I was missing a few hours of data, but now that I'm only missing one hour, it's not really a big deal for me.

          Thnx.
          Last edited by mrpowerballad; 07-12-2011, 09:05 PM.

          Comment


            #6
            mrpowerballad,

            What instrument are you viewing?
            CameronNinjaTrader Customer Service

            Comment


              #7
              It seems to be the case for any instrument I pull up -- so far I've seen it on YM, NQ, ES, and 6B.

              Comment


                #8
                mrpowerballad,

                I too am seeing this 1 hour gap.

                I'll let our IT team know, thank you for bringing this to my attention.
                CameronNinjaTrader Customer Service

                Comment


                  #9
                  Hello Cameron,

                  Same problem at my end in Europe. See attached chart for 6E. I use ZenFire. I already "reloaded historical data", closed NT and reopened it. No change.

                  Your help would be appreciated as the missing data for that hour corrupts the indicators at present.

                  sandman
                  Attached Files

                  Comment


                    #10
                    sandman,

                    As my previous post states, I have contacted our IT team to look into this issue further.
                    CameronNinjaTrader Customer Service

                    Comment

                    Latest Posts

                    Collapse

                    Topics Statistics Last Post
                    Started by ETFVoyageur, 05-20-2024, 10:34 AM
                    12 responses
                    34 views
                    0 likes
                    Last Post ETFVoyageur  
                    Started by Newtrader101, 09-19-2023, 02:02 PM
                    7 responses
                    170 views
                    0 likes
                    Last Post marcus2300  
                    Started by Mr Bread, Today, 06:52 AM
                    2 responses
                    8 views
                    0 likes
                    Last Post Mr Bread  
                    Started by claxxical, 07-19-2019, 10:00 PM
                    13 responses
                    778 views
                    0 likes
                    Last Post Gaterz
                    by Gaterz
                     
                    Lifo by JB_24
                    Started by JB_24, 05-24-2016, 05:57 PM
                    14 responses
                    2,889 views
                    0 likes
                    Last Post Gaterz
                    by Gaterz
                     
                    Working...
                    X