Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

zen fire connection problem

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    zen fire connection problem

    unable to login with my zenfire connection .is someone having the same problem..??

    #2
    Is this still current for you at this point in time? There were a down period for maintenance, but it should be cleared and running again as my testing shows.

    Thanks,
    BertrandNinjaTrader Customer Service

    Comment


      #3
      zen fire connection problem

      still the same connection problem.i recieve a message to check my internet connection and login info.both r fine.so wondering where the problem might be??

      Comment


        #4
        zen fire connection problem

        i also tested the connection after upgrading to latest NinjaTrader Version 7.0.1000.6.but no sucess.still the same connection problem with amp-zenfire .thanks

        Comment


          #5
          Are you testing logging into a demo or live account here?

          I don't see any general issues here with ZenFire nor would I have any other reports on this.
          BertrandNinjaTrader Customer Service

          Comment


            #6
            Can you login normally today?

            Thanks,
            BertrandNinjaTrader Customer Service

            Comment


              #7
              connection issues

              Originally posted by NinjaTrader_Bertrand View Post
              Can you login normally today?

              Thanks,
              now zenfire works but i use kinetik for daily data and all of a sudden all my daily charts have become empty.i check my historical data manager and the data is there but still daily charts r empty.hourly and other charts r fine.since yesterday all these problems occuring first with zenfire connection and now with daily charts using kinetik.pls suggest.

              Comment


                #8
                Great to hear Zen works now as expected, you should always expect some level of maintenance happening on the weekends. If you open a new chart in a new workspace being connected to Kinetick, could you then display those charts as usual?
                BertrandNinjaTrader Customer Service

                Comment


                  #9
                  Originally posted by NinjaTrader_Bertrand View Post
                  Great to hear Zen works now as expected, you should always expect some level of maintenance happening on the weekends. If you open a new chart in a new workspace being connected to Kinetick, could you then display those charts as usual?
                  no .thats the issue now.i created a new workspace.connected to kinetik.still daily charts r empty.
                  thanks

                  Comment


                    #10
                    Thanks we will look into it - would changing the session template to Default 24/5 change the outcome for you?
                    BertrandNinjaTrader Customer Service

                    Comment


                      #11
                      Originally posted by NinjaTrader_Bertrand View Post
                      Thanks we will look into it - would changing the session template to Default 24/5 change the outcome for you?
                      thanks for the continous support.changing session time from default instrument settings to default 24/5 works.i can now see the charts .thank you.

                      Comment

                      Latest Posts

                      Collapse

                      Topics Statistics Last Post
                      Started by gustavobp, Today, 05:30 AM
                      0 responses
                      4 views
                      0 likes
                      Last Post gustavobp  
                      Started by artsi_lucky, 11-19-2024, 01:20 PM
                      3 responses
                      79 views
                      0 likes
                      Last Post artsi_lucky  
                      Started by max1ci6, 02-12-2025, 04:06 AM
                      4 responses
                      34 views
                      0 likes
                      Last Post max1ci6
                      by max1ci6
                       
                      Started by rtwave, 02-05-2025, 07:33 AM
                      3 responses
                      32 views
                      0 likes
                      Last Post Ashwin
                      by Ashwin
                       
                      Started by MamaKB, Yesterday, 03:38 PM
                      2 responses
                      14 views
                      0 likes
                      Last Post MamaKB
                      by MamaKB
                       
                      Working...
                      X