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Can't access accounts

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    Can't access accounts

    NT support,

    Could you please help me?

    I can’t seem to access any accounts other than the Simulation account. I can’t select any from the drop down on the Orders tab nor can I select any from strategy configuration window.

    Why is this?

    I have a full multi-broker licence.

    Thanks and regards,

    drolles

    #2
    Hello drolles,

    Can you please check if 'Global Simulation Mode' is enabled. Please go to Control Center-->File and uncheck Global Simulation Mode if checked. Subsequently you should be able to select your live account you are connected to in NinjaTrader.
    JasonNinjaTrader Customer Service

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      #3
      Jason,

      Thanks very much for your prompt response.

      Fixed the problem.

      Kind regards,

      Dan

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