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Problems Trailing Stops In Chart Trader
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Hi Max,
Thank you for your reply.
Please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Christopher - 292311' in the subject line.
In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current trace file.
You will find the trace file in the My Documents > NinjaTrader 6.5 > Trace folder.
The file will be named 'trace.YYYYMMDD.txt' (where YYYYMMDD is the most recent date available).
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Originally posted by NinjaTrader_Kyle View PostHi Max,
Thank you for your reply.
Do you have a mouse that could be plugged in to this PC for the purpose of testing?
Regards
MaxLast edited by maxreturn; 03-15-2010, 04:23 PM.
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Hi Max,
Thank you for your reply.
Do you have a mouse that could be plugged in to this PC for the purpose of testing?
Leave a comment:
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Originally posted by NinjaTrader_ChristopherJ View PostPlease follow the steps listed below to uninstall and reinstall NinjaTrader. With this procedure you will not lose any Workspaces, Charts, etc.- Close all running applications.
- Then from the Start menu select --> Control Panel --> Add and Remove Programs.
- From Add and Remove Programs select NinjaTrader 6.5 and click Remove.
- Then you will need to clear your internet browser cache and history.
- You will clear this from within your internet browser (with IE, Tools-->Options, delete cookies and files, clear history).
- Reboot your machine.
- Once these steps are completed, download NT6.5 from the link below:
Download
Please let me know if the issue persists after this procedure.
Max
Leave a comment:
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Please follow the steps listed below to uninstall and reinstall NinjaTrader. With this procedure you will not lose any Workspaces, Charts, etc.- Close all running applications.
- Then from the Start menu select --> Control Panel --> Add and Remove Programs.
- From Add and Remove Programs select NinjaTrader 6.5 and click Remove.
- Then you will need to clear your internet browser cache and history.
- You will clear this from within your internet browser (with IE, Tools-->Options, delete cookies and files, clear history).
- Reboot your machine.
- Once these steps are completed, download NT6.5 from the link below:
Download
Leave a comment:
-
Originally posted by NinjaTrader_ChristopherJ View PostHello maxreturn,
Thank you for your post.
I have tested this using a laptop touchpad and was able to modify the Trailing Stop normally.
Please confirm you are using a click and click method as apposed to a click and drag. Please Left mouse click on the order tag which will change your cursor to a hand-->Move the hand to the new price and Left mouse click again.
Please let me know if the issue persists after this procedure.
Leave a comment:
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Hello maxreturn,
Thank you for your post.
I have tested this using a laptop touchpad and was able to modify the Trailing Stop normally.
Please confirm you are using a click and click method as apposed to a click and drag. Please Left mouse click on the order tag which will change your cursor to a hand-->Move the hand to the new price and Left mouse click again.
Please let me know if the issue persists after this procedure.
Leave a comment:
-
Problems Trailing Stops In Chart Trader
I use chart trader to place my orders and trail stops. I have a lap top computer. For some reason NT is not allowing me to manually trail the stops by pressing the left mouse button and then dragging it with the touch pad. Is this a problem with the latest release which I just installed? I've tried rebooting my computer but the problem persists. Please help!
Regards
MaxTags: None
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