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Help cannot connect to esignal

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    Help cannot connect to esignal

    I just activated esignal and I'm planning to use it as my feed for NT. But when I try to connect to esignal threw NT I get an error saying "level2 host cannot connect". I just talked to esignal support and there telling me that I need to disconnect level 2 since I'm not using it. I have a futures package, not equities. But I don't see anything that talks about how to deactivate or disconnect the level 2 feature. Can someone help plz!!!

    #2
    Hello jtrader1,

    Thank you for your post.

    This occurs when your eSignal account is not entitled for level 2 (market depth) data. You must change your eSignal account connection in NinjaTrader by performing the following steps.
    • From within the NinjaTrader Control Center window select the menu Tools > Account Connections
    • Select your eSignal connection and press the "Change" button
    • Press the "Next" button several times until you reach the screen wich holds your eSignal account information
    • Remove all text from the field "Level II server host" so that it is blank
    • Press the "Next" button and then the "Finish" button
    • Restart NinjaTrader and connect to your eSignal account

    Please let me know if I may be of further assistance.
    Christopher J.NinjaTrader Customer Service

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