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    #46
    I will try with the fresh connection and let you know

    Comment


      #47
      Not working. same errors

      Comment


        #48
        cesas,

        Bertrand will respond tomorrow. Thank you for your patience.
        Josh P.NinjaTrader Customer Service

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          #49
          cesas, please contact me at support at ninjatrader dot com Attn Bertrand with a good time for a remote login, I'd like to doublecheck your settings, thank you.
          BertrandNinjaTrader Customer Service

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            #50
            hi bertrand. I am ready for the remote login.

            Comment


              #51
              cesas, thanks for replying - please contact me at support at ninjatrader dot com Attn Bertrand to arrange the call.
              BertrandNinjaTrader Customer Service

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                #52
                Hi bertand. I dont understand what do you mean with contact you by ninjatrader web page. Send you an email?

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                  #53
                  Yes, I was referring to sending a note to our support address - got your note through the webpage and responded to follow up.
                  BertrandNinjaTrader Customer Service

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                    #54
                    Ok. Sent....

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                      #55
                      please, try to call me before 12:00 et

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                        #56
                        Sure, was about to call, please check your mails, would also need your region code. Let's just communicate through the mails, thanks!
                        BertrandNinjaTrader Customer Service

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                          #57
                          no new messages at mail

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                            #58
                            Resend the mail to you.
                            BertrandNinjaTrader Customer Service

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                              #59
                              I am waiting

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