stochastics disapearing

[NinjaTrader_Bertrand]

Sorry for the frustration, just responded to your email.

[price777999]

nothing is working .....drawing tools dont work and can not trade from the chart .

[NinjaTrader_Bertrand]

Hi, please go to Tools > Options > Misc and Reset your instruments. Then bring up the chart again, if you see gaps present, please right click in the chart and select 'Reload Historical Data'. If this does not help you, please me a note to support at ninjatrader dot com Attn Bertrand and we take it from there. Thanks!

[price777999]

this is wat happens when i place a market order ......yes i am fully connected and i got the symbol from tools>instrument manager.

i have reinstalled my operating system so it was a completely new ninja installation.

http://www.screencast.com/t/7qfFwFTU

is it possible to discus this on Skye i really need to get this issue solved ?

[NinjaTrader_Bertrand]

Are you successfully connected to your broker / datafeed?

Do you get data for the 6J in the basic entry section of the Control Center?

Did you delete the NinjaTrader 6.5 folder under MyDocuments as you were doing your NinjaTrader reinstall?

[price777999]

i have rebooted my pc and reinstaled ninjatrader and still having a problem with 6J 06-09 ....data does not update and no buy sell option when i right click

[NinjaTrader_Bertrand]

Are you getting data successfully now for the 6A 06-09? Can you please try going to MyDocuments\NinjaTrader 6.5\workspaces and deleting your workspaces xml files in this folder? Then restart NinjaTrader and see if this solves the issue. Thanks!

[price777999]

i am still having problems with 6A 06-09 .....stochastics disapearing and not able to trade from the chart.

[NinjaTrader_Bertrand]

Thanks for the clip, please contact me with your trace and log files at support at ninjatrader dot com Attn Bertrand. You can find the files in the MyDocuments > NinjaTrader 6.5 > log or trace folders, please send me todays files to review.

[price777999]

ok i removed all indicators then added a defalt macd ......i noticed the tab at the bottom is always blank too.

http://www.screencast.com/t/w3GlnEpkrAh

[NinjaTrader_VinceB]

Can you please post a screenshot per RayS request so we can look into it. Thx

[price777999]

well after loging in again the problem has started again.

[price777999]

i realoded the template and that seamed to fix it.

[NinjaTrader_RJ]

it is nothing to do with the indicator . i have removed it and am still having problems and it only does this on 6J symbol .

Can you post a screen shot of the issue with one of the default indicators, so I can test?

Thank you!

[price777999]

it is nothing to do with the indicator . i have removed it and am still having problems and it only does this on 6J symbol .