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Chart refusing to backfill.

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    Chart refusing to backfill.

    Hi,
    Yesterday I lost my internet connection and today I have reconnected to my data feed to repopulate the charts. However for some reason they are not being repopulated, I have the message Retrieving Data for ES-03-09, this request cannot be aborted, and NT just hangs there.
    Any ideas,
    Thanks,
    Phill.F

    #2
    Hello Phill.F,

    Could please close the current ES 03-09 chart and create a brand new chart and check if the issue persists.

    If so, please tell me what interval is selected in the chart.

    Try another new chart with a different interval and/or reduced historical data. Check if the chart will load the data.

    If the issue persists, please tell me how many windows you have opened in the software. Try creating a new chart once more after reducing the amount of windows (other charts, SuperDOM's, etc) in NinjaTrader.
    JasonNinjaTrader Customer Service

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