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    #16
    Hello effebi,

    I changed my PC clock to GMT +1 and displayed the same chart as in the screenshot you sent in post #11.

    You indicate in the screenshot the dates 12/3, 12/4, 12/5 and 12/8 miss data.

    For 12/3, 12/4 and 12/5, please use the Data Box and Cross Hair and you will see 24 hours of data is reflected in the chart.

    For 12/8 there is no 24 hours data reflected. I suggest to contact IB regarding this. NinjaTrader acts like a radio receiver and displays the data it receives.
    JasonNinjaTrader Customer Service

    Comment


      #17
      Originally posted by NinjaTrader_Jason View Post
      Hello effebi,

      For 12/3, 12/4 and 12/5, please use the Data Box and Cross Hair and you will see 24 hours of data is reflected in the chart.

      For 12/8 there is no 24 hours data reflected. I suggest to contact IB regarding this. NinjaTrader acts like a radio receiver and displays the data it receives.
      The data 12/3, 12/4, 12/5 are missed. you can see in the attached file the cross hair at 7.45 AM 12/05, the session 12/4 end at 0.00 and session 12/5 start after 6.30!!!

      The 3,4,5,8 december I'm in front of the video, the data in real time are correct and in real time I see last 4 days correctly. The problem is when I stop NT, when I launch NT again, data are wrong. The problem is not IB, when I load data from TWS last 4 day are right, but for the days before, IB doesn't load data and I need NT load from his DB.
      Attached Files

      Comment


        #18
        I am not sure what why you cannot load more than 5 days of historical data for the SPI 12-08 on your end. I created an SPI 12-08 chart on my end using an empty database with a look back period of 40 days and all data reloaded.

        I suggest to close all windows in NinjaTrader except the Control Center.

        Open up a chart and use a look back period of 40 days.

        Ensure the session begin and end times are setup correctly; 0:00 and 0:00.

        Connect to IB and check if the data is loaded.
        Attached Files
        JasonNinjaTrader Customer Service

        Comment


          #19
          incomplete data

          I use demo account with Zen-fire and Mirus broker and I m interested in FESX instrument. When I open the chart (with data ended by my last log out) with Zen-fire connected NT doesn’t fill the time gap (for example from yesterday to actual time) and start drawing real time chart immediately next to old data. The "reload historical data" si not accessible. The delete historical data and repair DB doesn’t help me. How can I force the NT to load historical data to be continuous and complete?

          Comment


            #20
            Hello smkal,

            Please check if you have Historical Data enabled in the Zen-Fire connection setup.

            Go to Tools-->Account Connections and ensure the connection is enabled for historical data.
            JasonNinjaTrader Customer Service

            Comment


              #21
              Yes I have historical data enabled. But in log is "Unable to connect to NT data server (64.202.118.132/31654)". This happens to me very often. Yesterday I download 3 month of history tick data without any problem.

              Comment


                #22
                Please check for software, such as (corporate) firewalls, pop up blockers and anti-virus software, that could be blocking the connection.

                In some cases the router is the cause. Connect your PC directly to your modem, bypassing the router and check if you can get connected to the historical data server.
                JasonNinjaTrader Customer Service

                Comment


                  #23
                  Originally posted by NinjaTrader_Jason View Post
                  Please check for software, such as (corporate) firewalls, pop up blockers and anti-virus software, that could be blocking the connection.

                  In some cases the router is the cause. Connect your PC directly to your modem, bypassing the router and check if you can get connected to the historical data server.
                  I tried to use VPN connection to my office and throught this connection NT can download historical data. What port number should I open for NT in fire wall in my common connection. Thanks
                  Last edited by smkal; 12-16-2008, 11:54 AM.

                  Comment


                    #24
                    IP: 64.202.118.132

                    Port number: 31654
                    JasonNinjaTrader Customer Service

                    Comment


                      #25
                      Originally posted by NinjaTrader_Jason View Post
                      IP: 64.202.118.132

                      Port number: 31654
                      Even when I turn off whole fire wall, it dosnt connect to this server.

                      Comment


                        #26
                        Originally posted by NinjaTrader_Jason View Post
                        I am not sure what why you cannot load more than 5 days of historical data for the SPI 12-08 on your end. I created an SPI 12-08 chart on my end using an empty database with a look back period of 40 days and all data reloaded.

                        I suggest to close all windows in NinjaTrader except the Control Center.

                        Open up a chart and use a look back period of 40 days.

                        Ensure the session begin and end times are setup correctly; 0:00 and 0:00.

                        Connect to IB and check if the data is loaded.
                        Hi Jason,

                        I still have the problem. Now I try to load data for the SPI future in my office PC and I wait some days to see if the data are stored correctly.

                        In my home PC and office PC, all data are load only for the last 5 days.
                        If I set time frame 5 minute, I can load only last 5 days from IB, only if I set daily I can load a lot of day, please see the attached image for SPI 03-09.

                        I have wrong setting or with IB data feed is it correct. For all future I can load historical data (minute) only for last 5 days, only if I set time frame daily I can load more days....

                        Thanks
                        Attached Files
                        Last edited by effebi; 12-17-2008, 03:49 AM.

                        Comment


                          #27
                          Hello smkal,

                          Please check for other software that could be blocking the connection, such as anti virus software.

                          Check if the router could be the cause.
                          JasonNinjaTrader Customer Service

                          Comment


                            #28
                            Hello Effebi,

                            Can you please right click in the SPI 03-09 chart and set it up as in the attached screenshot.

                            Click Ok. Right click in the chart and select 'Reload Historical Data'. Check if you load all 15 days of data.
                            Attached Files
                            JasonNinjaTrader Customer Service

                            Comment


                              #29
                              Originally posted by effebi View Post
                              Hi Jason,

                              I still have the problem. Now I try to load data for the SPI future in my office PC and I wait some days to see if the data are stored correctly.

                              Hi Jason,

                              I try some days and I have the same problem in the office PC and in the home PC!
                              In the attached image you can see data of SPI 03-09 loaded 19 dec compared to data loaded today. I have first data lost the 15 dec from 0:00 to 6:30.
                              You can see how I set: format data series; data options; chart properties. If I try to right click "reload historical data" it doesn't change.


                              I remember you the problem:
                              Only in the chart of australian future SPI, I lost data after about 5 days from 0:00 to 6:30 (for all other future kospi200, STW, ES, EUR etc the chart data are OK).
                              I'm GMT+1 and my PC is set 24h.
                              You said me NT is like a radio, but in this case the problem is for NT because IB send data correctly during the trading session and upload last days correctly. The problem is NT does not store correctly the data.

                              Please, help me to fix the problem.

                              Thanks
                              Attached Files
                              Last edited by effebi; 12-23-2008, 09:54 AM.

                              Comment


                                #30
                                Hello Effibi,

                                Can you please expand the X-axis in the 12/22 SPI chart. You will see data is reflected for 0:00 up to 6:30.

                                I tested the same chart on my end and display the same data as in the screenshot. The historical data has been loaded from Interactive Brokers.

                                I suspect the 12/19 screenshot displays data for 0:00 up to 6:30 collected in real-time. There can be a difference. Please see the link below under 'Why can my chart look different after loading historical data'.
                                JasonNinjaTrader Customer Service

                                Comment

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