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Canīt download NinjaTrader 7

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    Canīt download NinjaTrader 7

    Hello,
    I have tried to download Ninjatrader 7 in my new server, but when I click on "setup.exe" a window appears which says "failed to download Ninjatrader". I have read in another thread that there is an alternate link to download Ninjatrader 7 and avoid that problem. Could someone share with me that link?
    Thanks in advance

    #2
    Hello,

    Thank you for your post.

    Please follow the steps below to manually attach your log and trace files to an email
    • Open your NinjaTrader folder under My Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments platformsupport[at]ninjatrader[dot]com Attn: Dennis Platform Support Request 2117949
    • Once complete, you can delete these compressed folders.
    Thanks in advance; I look forward to resolving this item.
    Dennis E.NinjaTrader Customer Service

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      #3
      I donīt have a folder called Ninjatrader in My Documents because I donīt have installed it.

      Comment


        #4
        Hello,

        Thank you for your reply.

        Please write into platformsupport[at]ninjatrader[dot]com Attn: Dennis Platform Support Request 2117949 so that I may provide you with a link to download NinjaTrader.

        Please let me know if I may be of any further assistance.
        Dennis E.NinjaTrader Customer Service

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          #5
          Dear Dennis

          I am facing the same issue and so I sent you an email as well - hope it is ok for you

          Regards

          Fabrice

          Comment

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