Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Canīt download NinjaTrader 7

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Canīt download NinjaTrader 7

    Hello,
    I have tried to download Ninjatrader 7 in my new server, but when I click on "setup.exe" a window appears which says "failed to download Ninjatrader". I have read in another thread that there is an alternate link to download Ninjatrader 7 and avoid that problem. Could someone share with me that link?
    Thanks in advance

    #2
    Hello,

    Thank you for your post.

    Please follow the steps below to manually attach your log and trace files to an email
    • Open your NinjaTrader folder under My Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments platformsupport[at]ninjatrader[dot]com Attn: Dennis Platform Support Request 2117949
    • Once complete, you can delete these compressed folders.
    Thanks in advance; I look forward to resolving this item.
    Dennis E.NinjaTrader Customer Service

    Comment


      #3
      I donīt have a folder called Ninjatrader in My Documents because I donīt have installed it.

      Comment


        #4
        Hello,

        Thank you for your reply.

        Please write into platformsupport[at]ninjatrader[dot]com Attn: Dennis Platform Support Request 2117949 so that I may provide you with a link to download NinjaTrader.

        Please let me know if I may be of any further assistance.
        Dennis E.NinjaTrader Customer Service

        Comment


          #5
          Dear Dennis

          I am facing the same issue and so I sent you an email as well - hope it is ok for you

          Regards

          Fabrice

          Comment

          Latest Posts

          Collapse

          Topics Statistics Last Post
          Started by ccrone2024, Today, 05:13 AM
          0 responses
          3 views
          0 likes
          Last Post ccrone2024  
          Started by ttodua, Today, 03:40 AM
          0 responses
          5 views
          0 likes
          Last Post ttodua
          by ttodua
           
          Started by ttodua, Today, 03:18 AM
          0 responses
          4 views
          0 likes
          Last Post ttodua
          by ttodua
           
          Started by TraderKnG, Today, 01:30 AM
          0 responses
          11 views
          0 likes
          Last Post TraderKnG  
          Started by morrnel, 05-12-2024, 06:07 PM
          8 responses
          155 views
          1 like
          Last Post nobchi
          by nobchi
           
          Working...
          X